CUSTOMER INFORMATION

EXPORT ORDERS

The DRAIN-TOOLS.COM website is specifically designed for delivery or products to the mainland United Kingdom, Northern Ireland and Ireland. Carriage charges are based on weight and volume and thus are difficult to calculate for shipments to UK offshore islands and mainland European countries. Therefore for export quotations including quotations to Mainland Europe we suggest you complete the enquiry form on the Contact Us Page.
PREFERRED RETAIL PARTNERS

DRAIN-TOOLS.COM operates a Preferred Retail Partner network. If you are interested in becoming a Preferred Retail Partner for DRAIN-TOOLS.COM please complete the enquiry form on the Contact Us Page.
Credit Card Fee for Preferred Retail Partners Q3 2011 1.00%.Q4 2011 1.00%
REPAIRS

DRAIN-TOOLS.COM offers a repair service for General Wire Spring Electromechanical and Jetters. We are able to collect and return via national carrier to and from a business address.

DRAIN-TOOLS.COM is unable to quote on repairs via the website so please complete the enquiry form on the Contact Us Page.
FLEXICORE CABLES

All the General Wire Spring Electromechanical Drain Cleaning Machines use Flexicore wire rope centre cables. Heavy gauge wire is coiled around 42-strand wire rope and heat treated. Cables are of high strength and correct flexibility. Electric machine cables are wound left hand.
OTHER BRAND CABLES & CUTTERS

Ridgid®:
3193Y (25HE1) 25ft.x 1/4in. cable fitted with EL Basin Plug Head will fit Ridgid® K-39, K-39PF, K-40.
25HE1-DH 25ft.x 1/4in. cable fitted with Drop Head will fit Ridgid K-39, K-39PF, K-40.
3197K (25HE1-A) 25ft. x 5/16in. cable fitted with EL Basin Plug Head will fit Ridgid® K-39, K-39PF, K-40.
SUPPLIER PARTNERS

DRAIN-TOOLS.COM aim only to supply quality products from accredited supplier partners. Some of the partners we work with are as follows :

Roebic - Natural Bacterial Drainage Treatments - www.roebic.com
General Wire Spring - www.generalpipecleaners.com
Advanced Sewer Products - www.camstoppers.com

If you wish to become a supplier of products to DRAIN-TOOLS.COM we suggest you complete the enquiry form on the Contact Us Page.